News & Blogs

Legal action continues after Little Mix concert complaint

January 27, 2018
Ian Streets
The issues surrounding the accessibility of entertainment venues are highlighted by a BBC report about a woman who won a legal victory against a concert organiser, but still ended up…
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Accessible bays are essential, and good for business

January 26, 2018
Ian Streets
Media reports of supermarket staff being abused while challenging customers who misuse disabled parking bays are disappointing but not particularly surprising. A few years ago we heard about a non-disabled…
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Rail fares increase should fund improvements for all

January 21, 2018
Ian Streets
Increases to fares added to the ongoing industrial action highlight the need to consider disabled travellers in the debate about rail services. Promises by the rail companies that higher charges…
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Hammond unhelpful with comments on disabled workers

December 29, 2017
Ian Streets
The Chancellor, Philip Hammond, came under fire from disability campaigners and the media for his claims that disabled workers could be to blame for the UK’s sluggish productivity, and rightly…
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Booking process turned into a pantomime for disabled fans

December 19, 2017
Ian Streets
National media reports about difficulties encountered by disabled fans who tried to book tickets for Peter Kay’s tour merely highlight some of the ways in which the world of entertainment…
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Time to think as we await new-look BS 8300

December 5, 2017
Ian Streets
The countdown to publication of an updated British Standard covering key features of the built environment should prompt designers and builders to think twice before embarking on new and planned…
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Time for a cultural shift to highlight accessibility issues

November 28, 2017
Ian Streets
The diaries of seven disabled people provided the inspiration for an article on The Guardian website which is compelling reading for all. Frances Ryan, whose specialist subjects as a journalist…
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Critical friends can hold the key to greater accessibility

November 22, 2017
Ian Streets
Insight is invaluable. In measuring the quality and effectiveness of any products or services, you will generally get a more complete picture by consulting the people who use them. That’s…
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Plan ahead to give everyone a considerate Christmas

November 14, 2017
Ian Streets
Some have been doing it since September, and now we’re in the thick of it. Christmas is everywhere, bringing joy to millions but confusion for some and delivering that annual,…
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Evacuation plan is essential, but is often overlooked

October 28, 2017
Ian Streets
The growing recognition that accessibility is good for business is definitely leading to improvements – but it is also exposing a lack of knowledge and preparation in another key area.…
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